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Grievance Redressal

Our goal is to provide you with support that satisfies your needs when you have questions about your experience.

Please fill the below form for any support required and to generate a Ticket

For Account Holder

You can also contact us via Telephone by dialing 02692 246500

New User Click Here

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With Customer Service Team

For any complaints or grievances about your experience with DP TradeKING, we provide you multiple ways to connect with us, this includes a comprehensive knowledge base & FAQs, reaching to us via email on helpdesk@dptradeking.com, or via chat support on our app, on our social media channels or you can also directly call and connect with our customer support. It is our endeavor to offer you assistance to your satisfaction on your queries related to your experience with DP TradeKING.

With The Compliance Officer

If you have any issue that is not resolved after 15 days from raising it, or if you are not satisfied with the response received, you may, after completing the 15 day period from the date of first raising the issue, write to our Compliance Officer at

The Compliance Officer,

Email: compliance@dptradeking.com

DP TradeKING Private Limited, 3rd Floor, Silver Oak, Opp. Panchal Hall, Town Hall Road, Anand 388 001. Gujarat.

Please quote your full complaint in detail, resolution provided, date of submission of the complaint for faster resolution by the Compliance Officer.

With Grievance Cell

If you continue to be not satisfied with the response received in the next 15 days from writing to the Compliance Officer, you may further escalate the issue and write to our Grievance Cell Office at: grievance@dptradeking.com.

Please quote your ticket id, full complaint in detail, resolution provided, date of submission of the complaint for faster resolution by the Founder Office.

With Scores

Furthermore, if you are not satisfied with the resolution provided, you may approach SEBI at www.scores.gov.in

Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID.
Please quote your ticket id, full complaint in detail, resolution provided, date of submission of the complaint for resolution by SEBI.

SEBI Complaints Redress System (SCORES) https://scores.sebi.gov.in/

Prevent Unauthorized Transactions in your demat account -> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day DP TradeKING Private Limited issued in the interest of investors”. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

© 2023 DP TradeKING Private Limited. All rights reserved. CIN - U67190GJ2016PTC085892. DP TradeKINGis an ISO 9001:2002 Certified Service Provider

Investments in securities market are subject to market risks; read all the related documents carefully before investing.

DP TradeKING Private Limited : Member of NSE & BSE - SEBI Registration no.: INZ000097030 (NSE TM Code : 90100, BSE Clearing Code : 6650) NSDL: Depository Services through DP TradeKING Private Limited - SEBI Registration No. : IN-DP-318-2017 (DP ID : IN304182). Registered Address: DP TradeKING Private Limited, 3rd Floor, Silver Oak, Opp. Panchal Hall, Town Hall Road, Anand - 388001, Gujarat. India. For any complaints pertaining to securities broking and depository participant please write to grievance@dptradeking.com. Please ensure you carefully read the Risk Disclosure Document as prescribed by SEBI.

For any query / feedback / clarifications, email at helpdek@dptradeking.com.

In case of grievances for any of the services rendered by DP TradeKING Private Limited, please write to grievance@dptradeking.com (for NSE, BSE and Depository Participant). Please ensure that you carefully read the Risk Disclosure Document as prescribed by SEBI, our Terms of Use and Privacy Policy. Compliance Officer: Mr. Bhavik Patel Land Line: 02692-246066 Email: compliance@dptradeking.com To lodge your complaints using SEBI SCORES, click here

Procedure to file a complaint on SEBI SCORES: Register on SCORES portal. click here

Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID. Benefits: Effective Communication, Speedy redressal of the grievances.

Disclaimer: Investment in the securities market are subject to market risks, read all the related documents carefully before investing. Brokerage will not exceed the SEBI prescribed limit

Attention investors:

1) Stock brokers can accept securities as margins from clients only by way of pledge in the depository system w.e.f September 01, 2020.

2) Update your e-mail and phone number with your stock broker / depository participant and receive OTP directly from depository on your e-mail and/or mobile number to create pledge.

3) Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

Note: As a policy we do not give stock tips or recommendations and have not authorized anyone to give this on behalf of us. If you know anyone claiming to be a part of DP TradeKING Private Limited or our associate companies or partners and offering such services, please report us on helpdesk@dptradeking.com important Information for Investors: To prevent unauthorized transactions in your trading / demat account, do not share your account details, credentials or any personal details with anyone. Keep your mobile number updated with your Stock Broker, Depository Participant and ensure that the same is registered with Stock Exchanges, Depository and KRAs. You will receive alerts and information on your registered mobile number / email for debit and other important transactions in your demat account directly from NSDL / Exchange on the same day. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Stock Broker, DP, Mutual Fund, etc.), you need not undergo the same process again when you approach another intermediary. No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account. This is issued in the interest of investors.

Kindly, read the Advisory Guidelines for investors as prescribed by the exchange with reference to their circular dated 27th August, 2021 regarding investor awareness and safeguarding client's assets.

Download client registration documents (Rights & Obligations, Risk Disclosure Document, Do's & Don'ts) in vernacular language: NSE | BSE

Important Links: SEBI | BSE | NSE | MCX | NSDL | SCORES | SMART ODR

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